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Installation, Field Service & Engineering Support
MARCOM TRADE Service staff offers At site, and on-board Installations, commissioning, software programming and/or upgrade, and setup for hundreds of equipments from different brands.We offer, at berth, and/or Off-shore Installations, and services.We offer 24/7 contact to our client and requests are carried out by a well trained staff to offer clients quickest and best problem clearance at time. We cover whole Egypt territory and also some neighbour countries.
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Guarantee and Warranty
MARCOM TRADE offers their customers with a minimum one year warranty for any defects resulted from the manufacturer according to the signed contract.Guarantee success comes from the available spare parts in stock and also from the ability of our service engineer to repair defected PCB's till micro-component level.
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Maintenance
We engage maintenance contacts with our client to assure the ultimate performance of our supplies.
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Spare Parts
Our stores include Spare parts for most of the brands we represent, at the same time our proven cooperation with one of the biggest express shipping company help us to offer any missing item in a very short time.
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Technical Training
Our well trained team can offer training course to our clients to help them to use the products at its highest benefits.
Training is offered at sight during installation and also sometimes at our premises for detailed information about the products and first aid service.
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